What Internet products can I get?

Discover the Spark Internet products that are available† for your home over the Chorus
copper and UFB fibre networks.

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What else you should know

†Product availability at your address

There are a number of factors that can affect whether or not you can get Spark Broadband at your premises or the stability and performance of your Spark Broadband connection. For this reason and the other reasons set out here we do not guarantee service until installation is complete and your line has been tested.

Speed

*VDSL speeds can vary widely depending on a property's location, the condition of its copper wiring, how busy the local copper network is at any given time of day and other factors.

Where it's available, Ultra Fibre provides more consistent speeds as it is not affected by the same constraints. As a next generation network, UFB has been designed from the ground up to handle high speeds, and is not susceptible to the problems like old or wet copper lines, or interference with phone lines. This adds additional consistency to the connection speed.

For Ultra Fibre, the speed range shown is what we believe you'll receive based on our real-world data.
For ADSL Broadband, the speed range shown is an estimate for your line as provided by Chorus.
For all products, actual speeds will be affected by various factors including NZ and overseas networks, your modem and computer technology, internal home wiring and other environmental factors.

Installation

There may be complexities at certain properties that mean the installation of a particular product is delayed or can't be installed successfully. This will be established by the network provider responsible for the installation of service to your property and may only be identified during installation.
Any dates provided are subject to change. There may be times, for example, when plans are affected by unforeseen events such as a natural disaster or a significant weather event.